Privacy Policy
Effective Date: June 1st, 2026
1. Introduction
Clear Legacy LLC dba Clear Management LLC (“Company,” “we,”
“us,” or “our”) is committed to protecting the privacy of our business clients
and their authorized users (“you” or “your”). This Privacy Policy describes how
we collect, use, disclose, and safeguard information in connection with our unified
communications as a service (UCaaS) platform, including any related websites,
applications, and SMS/text messaging features.
By using our services or visiting our website, you agree to
the terms of this Privacy Policy. If you do not agree, please discontinue use
of our services.
2. Information We Collect
We collect the following categories of information:
2.1 Information You Provide Directly
- Business contact information (name, company name, job title, business email
address, business phone number, mailing address) - Account credentials and authentication information
- Payment and billing information
- Communications and correspondence with our support team
- Any information you upload or transmit through our platform
2.2 Information Collected Automatically
- Log data (IP addresses, browser type, pages visited, timestamps)
- Device and usage information
- Cookies and similar tracking technologies (see Section 7)
2.3 SMS and Telephone Communications
If you or your organization opts in to SMS/text messaging
features, we collect:
- Mobile phone numbers provided for SMS enrollment
- Message content and metadata associated with SMS communications sent through our
platform - Opt-in and opt-out records
We collect this information solely to provide the SMS
features you have requested, such as customer support notifications and
two-factor authentication (2FA) / account verification messages.
3. How We Use Your Information
We use collected information for the following purposes:
- To provide, operate, and maintain our UCaaS platform and services
- To send SMS messages you have opted in to receive, including customer support
updates and 2FA/verification codes - To process transactions and manage billing
- To authenticate users and maintain account security
- To respond to inquiries and provide technical support
- To comply with legal obligations
- To detect, prevent, and address fraud, security incidents, or other harmful
activity - To improve our services and develop new features
We do not use your information for unsolicited marketing
purposes without your explicit consent.
4. SMS Messaging — Specific Disclosures
This section applies specifically to any SMS/text messaging
features of our platform and is included to meet industry and carrier
requirements.
4.1 Opt-In
We will only send SMS messages to numbers that have been
explicitly opted in by the account holder or authorized user. Opt-in may occur
via a web form, account settings panel, or other documented method. By opting
in, you consent to receive the specific types of SMS messages described at the
time of enrollment.
4.2 Message Types
SMS messages sent through our platform are limited to:
- Customer support notifications and case updates
- Two-factor authentication (2FA) and account verification codes
4.3 Message Frequency
Message frequency varies based on your use of the platform
and your account activity. You will not receive marketing or promotional SMS
messages unless you separately and explicitly opt in to such communications.
4.4 Opt-Out
You may opt out of SMS communications at any time by
replying STOP to any message you receive from us. After opting out, you will
receive one final confirmation message and no further SMS messages will be sent
to that number, except as required by law. You may also manage your SMS
preferences within your account settings or by contacting us at the information
provided in Section 10.
4.5 Help
For assistance, reply HELP to any SMS message or contact us
at [email protected].
4.6 No Sharing of SMS Opt-In Data
We do not sell, rent, or share SMS opt-in data or mobile
phone numbers with third parties for their own marketing purposes. SMS consent
and opt-in data will not be shared with any third party except as required to
provide the SMS service (e.g., mobile carriers and SMS aggregators) or as
otherwise required by law.
4.7 Message and Data Rates
Standard message and data rates may apply depending on your
carrier plan. We are not responsible for charges your mobile carrier may
impose.
5. How We Share Your Information
We do not sell your personal information. We may share
information in the following limited circumstances:
5.1 Service Providers
We may share information with trusted third-party vendors
who assist in operating our platform (e.g., cloud hosting providers, SMS
aggregators, payment processors). These vendors are contractually required to
handle information only as directed by us and in compliance with applicable
law.
5.2 Legal Requirements
We may disclose information if required to do so by law,
court order, or governmental authority, or if we believe disclosure is
necessary to protect our rights, prevent fraud, or protect the safety of our
users or the public.
5.3 Business Transfers
In connection with a merger, acquisition, or sale of assets,
your information may be transferred as part of that transaction. We will notify
you via email or prominent website notice if such a transfer occurs.
6. Data Retention
We retain information for as long as necessary to provide
our services, fulfill the purposes outlined in this Privacy Policy, comply with
legal obligations, resolve disputes, and enforce agreements. When information
is no longer needed, we take reasonable steps to delete or anonymize it.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance
functionality, analyze usage, and improve the user experience. You may control
cookie preferences through your browser settings. Note that disabling certain
cookies may affect the functionality of our website.
8. Security
We implement commercially reasonable technical,
administrative, and physical safeguards to protect your information from
unauthorized access, use, or disclosure. However, no method of transmission
over the internet or electronic storage is completely secure, and we cannot
guarantee absolute security.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information, subject to legal obligations
- Opt out of certain data processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the
information in Section 10. We will respond to verifiable requests within the
timeframe required by applicable law.
10. Contact Us
If you have questions, concerns, or requests regarding this
Privacy Policy or our data practices, please contact us:
Clear Management LLC
PO Box J, Coeur d’Alene, ID 83816
Email: [email protected]
Website: clearlegacy.com
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we
do, we will revise the Effective Date at the top of this page and, where
appropriate, notify you by email or by a prominent notice on our website. Your
continued use of our services after any update constitutes your acceptance of
the revised policy.
Last updated: 06/29/2026